How to Change Your Canaccord Password
How to Change Your Canaccord Password
From Work PC
Once you logged in to your computer
- Press Ctrl + Alt + Delete keys
- Use your mouse to select Change a password
You should now see the Change Password dialogue
Your Username is automatically filled in for you
- Type your current password in the Old password box
- Type your new password in the New password box
- Type your new password again in the Confirm password box
-
Click the à icon or press the ENTER key to confirm change
- If successful, Windows will let you know by displaying the message: Your password was successfully changed
How to Change Your Canaccord Password
while away from the office
If you do Not have Remote Access – Click here
If you do have Remote Access – Please follow instructions below
If you do have Remote Access
Remote Desktop
If you log on to access.canaccord.com and click Remote Desktop 1 to remotely do work on your office computer at work
Please follow the same instructions outlined above for From Work PC except for the following step:
Press Ctrl + Alt + End keys instead of Ctrl + Alt + Del keys on your keyboard to get the same Change Password dialogue
VPN
If you have a Canaccord Laptop or Work-From-Home PC with Big IP Edge (VPN) Connection
Change your password as if you are in your office.
Please follow the same instructions outlined above for From Work PC
NOTE – you can Only do this while Big IP Edge (VPN) is Connected
If you do NOT have Remote Access
If your emails have NOT been migrated to Office 365 Cloud
Please follow the steps below to change your Canaccord Password:
- Logon to https://webmail.canaccord.com
- Click on cogwheel icon on top right to access settings
- Click on Options in drop down menu
- On left Panel - Expand General
- Click on My account under General
- Click on Change your password
- Type in current password
- Type in new password twice
- Logoff and logon to web access using the new password to confirm successful change
If your emails have been migrated to Office 365 Cloud
Please follow the steps below to change your Canaccord Password:
- Logon to https://outlook.office365.com using Canaccord email address and Login password
-
Go past Multi-Authentication
- You should now be able to see your emails
- Left-Click on the circle with your initials on top right to access My Account
- Click on My Account link
- On the left-hand side panel – left-click on Security & Privacy
- On the pop-up, left click on Password link to change password
- Logoff and logon to Outlook.office365.com using the new password to confirm successful change